After-Sales Support

At BL Zlink, customer satisfaction doesn't end with delivery. Our strong team is here to support you after your purchase — whether you need help with installation, have questions about your product, or need to file a warranty claim.

Contact Our Support Team
Email: blzlink@hotmail.com

Response Time: Within 24 hours on business days (Monday–Friday)
Live Chat: Available on our website during business hours
Order Support Portal: Reply directly to your order confirmation email

Warranty Coverage
We stand behind the quality of our auto body parts. 

If your item arrived damaged, has a defect, or is not what you ordered, please contact us immediately.

Time limit: Within 48 hours of delivery
What to include in your email to blzlink@hotmail.com:

Your order number

Clear photos of the product (showing the defect or damage)

Photos of the packaging (if shipping damage occurred)

Address changes: Contact us as soon as possible. Once shipped, we cannot change the delivery address.

Returns after delivery: Please refer to our Return & Exchange Policy for instructions.

Escalation / Unresolved Issues
If you have contacted us but feel your issue has not been resolved properly, please email again with "ATTN: Manager" in the subject line. Your case will be reviewed within 48 hours.